Privacy Policy for LSD Labour Consultants

Effective Date: 1 July 2026

LSD Labour Consultants ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our website visitors, clients, and prospective employers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.lsdlabour.co.za) or engage with our services. 

1. Information We Collect

We collect personal information directly from you when you voluntarily submit it through our contact form, book a consultation, or reach out to us via telephone, email, or WhatsApp. 

The types of information we may collect include:

  • Identity Data: Full name, company name. 
  • Contact Data: Email address, contact number, preferred contact method. 
  • Workplace Matter Data: Type of labor matter (e.g., Disciplinary, CCMA, HR Compliance, Retrenchment, Employment Equity, General Advice) and a brief description of the issue or its urgency.

 

2. How We Use Your Information

We process your personal information lawfully and in a reasonable manner that does not infringe on your privacy. We use your information to:

  • Respond to your inquiries and provide practical labor relations advice or support plans. 
  • Evaluate, structure, and prepare strategies or documentation for your specific workplace matter. 
  • Communicate with you via your preferred method (Call, WhatsApp, or Email). 
  • Comply with statutory and regulatory obligations relevant to South African labor relations practices.



3. Disclosures and Third-Party Sharing

We treat all workplace matters and employer records with strict confidentiality. We do not sell, trade, or rent your personal information to third parties. Your information will only be shared: 

  • With your explicit consent to manage processes like independent chairing or CCMA/Bargaining Council representation where permitted. 
  • If required by law, a court order, or to protect our legal rights in accordance with South African legislation.



4. Information Security

We implement appropriate technical and organizational security measures to secure the integrity and confidentiality of your personal information. This includes protected email handling systems and secure database storage to prevent loss, unauthorized destruction, or unlawful access to your matter descriptions. 

5. Your POPIA Rights

As a data subject in South Africa, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or destruction of inaccurate, outdated, or incomplete data.
  • Object to the processing of your personal information if you believe it is being handled unlawfully.


6. Cookies and Technical Tracking

Our website may use cookies to improve user experience, monitor speed, and ensure the site displays correctly across different devices. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain functional elements of our contact forms. 

7. Contact Details for Privacy Queries

If you have any questions about this Privacy Policy or how your data is handled, please contact our designated information officer: 

  • Contact Person: Sandile 
  • Email: sandile@lsdlabour.co.za 
  • Telephone / WhatsApp: 064 610 5435